Poddster Terms & Conditions

Last updated: 16.01.2026.

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These Terms & Conditions (“Terms”) govern all services provided by Poddster Pte Ltd (“Poddster”, “we”, “us”, “our”). By booking, paying for, or using any Poddster services, you (“Client”, “you”) agree to these Terms.

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These Terms apply to ALL services, including but not limited to:

  • Studio bookings
  • Podcast recording
  • Video production
  • Editing
  • Consulting
  • Branding
  • Training
  • Custom projects

These Terms, together with any accepted quotation, invoice or written agreement, form the entire agreement between you and Poddster.

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1. CONTRACT FORMATION

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A binding contract is formed when:

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a) You sign or accept a quotation, OR

b) You make any payment, OR

c) You commence using Poddster services

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Oral agreements are not binding unless confirmed in writing by Poddster.

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2. STUDIO BOOKINGS

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2.1 Booking Confirmation

Bookings are confirmed only after:

  • Full or deposit payment is received
  • Written confirmation from Poddster

2.2 Cancellation & Rescheduling

  • Cancellations within 48 hours are non-refundable
  • Rescheduling is subject to availability
  • No-shows are fully chargeable
  • Last-minute changes may incur fees

2.3 Overtime

  • Sessions exceeding booked time are charged per additional hour
  • Overtime is billed in 30-minute increments

2.4 Studio Rules

Client agrees to:

  • Arrive on time
  • Respect staff
  • Follow safety instructions
  • Use equipment responsibly

Poddster may terminate sessions without refund if rules are breached.

2.5 Equipment Damage

Client is responsible for:

  • Any damage caused
  • Repair/replacement costs

2.6 Food & Drinks

Food and drinks are restricted to designated areas only.

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3. RECORDINGS & CONSENT

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Client grants Poddster permission to:

  • Record audio/video
  • Capture behind-the-scenes content

Unless otherwise agreed in writing, Poddster may:

  • Use footage for portfolio
  • Marketing
  • Website
  • Social media

Client warrants they have permission from all participants.

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4. SCOPE OF SERVICES

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Scope, deliverables, and timelines are defined in:

  • Your quotation
  • Written agreement

Any change in scope:

  • Requires written approval
  • May incur additional fees
  • May extend timelines

Poddster is not responsible for delays caused by:

  • Client indecision
  • Late feedback
  • Lack of approvals
  • Changing requirements

5. FEES & PAYMENT

  • All fees in SGD unless stated
  • Deposits are non-refundable
  • Invoices payable by due date
  • Late payments may incur interest
  • Services may be paused for non-payment

Client bears:

  • Bank charges
  • FX fees
  • Taxes
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6. NO REFUND POLICY

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All payments are non-refundable once services have commenced.

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This includes:

  • Consulting
  • Branding
  • Production
  • Strategy work
  • Time spent by staff

No refunds for:

  • Change of mind
  • Business decisions
  • Budget issues
  • Dissatisfaction without objective breach
  • “Lost time” claims
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7. CLIENT OBLIGATIONS

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Client must:

  • Provide clear instructions
  • Give timely feedback
  • Attend sessions
  • Act professionally

Failure may:

  • Delay project
  • Increase cost
  • Void goodwill adjustments

8. CONDUCT POLICY

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Zero tolerance for:

  • Harassment
  • Threats
  • Bullying
  • Discrimination
  • Abusive language

Poddster may:

  • End sessions immediately
  • Terminate services
  • Withhold refunds

9. INTELLECTUAL PROPERTY

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Unless agreed otherwise:

  • Poddster owns all pre-existing IP
  • Client owns final deliverables after full payment
  • Poddster retains right to showcase work

Client warrants:

  • They own rights to supplied content
  • They indemnify Poddster against IP claims

10. CONFIDENTIALITY

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Both parties agree to keep confidential:

  • Pricing
  • Processes
  • Business info
  • Project details

Except when required by law.

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11. LIMITATION OF LIABILITY

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To the maximum extent permitted by law:

  • Poddster’s total liability is strictly capped at the fees paid for the specific service in dispute

Poddster is NOT liable for:

  • Lost profits
  • Lost opportunities
  • Lost business
  • Reputational damage
  • Emotional distress
  • Time spent
  • Indirect or consequential losses

No claim may exceed invoice value.

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12. INDEMNITY

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Client agrees to indemnify Poddster against:

  • Third-party claims
  • Content disputes
  • IP infringement
  • Legal costs
  • Damages

Arising from Client’s use of services.

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13. NON-DISPARAGEMENT

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Client agrees not to make:

  • False
  • Misleading
  • Defamatory statements

About Poddster, its staff, or services:

  • Publicly
  • Privately
  • Online
  • Offline

Breach may result in:

  • Service termination
  • Legal remedies
  • Loss of goodwill settlements

14. DISPUTE RESOLUTION

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Before legal action:

  1. Good-faith negotiation
  2. If unresolved in 14 days → Mediation in Singapore
  3. Only then may court action proceed

15. FORCE MAJEURE

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Poddster is not liable for delays due to:

  • Natural disasters
  • Government restrictions
  • Pandemics
  • Power outages
  • Internet failures

16. TERMINATION

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Poddster may terminate services for:

  • Breach of Terms
  • Non-payment
  • Abusive behaviour

No refunds after termination.

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17. GOVERNING LAW

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These Terms are governed by Singapore law.

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18. CHANGES TO TERMS

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Poddster may update Terms anytime.

Continued use = acceptance.

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19. CONTACT

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Legal notices:

📧 legal@poddster.com

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